Delete your account

You can delete your account and personal data at any time.

From the app

Open the app → menu (⋮ / grid icon) → Profile & alerts → Delete account, type DELETE and confirm. On the web: log in → Profile → Delete account.

Without the app

Email or WhatsApp our support team from your registered mobile number with the subject "Delete my account". We verify ownership and complete the request within 7 days.

What is deleted

• Your name, email, mobile number, login sessions and device tokens
• Notifications, open trips, pending offers, trip alerts and passenger contact details
• Push notification subscriptions

What is retained and why

• Completed booking, payment, invoice, commission and wallet ledger records — kept for up to 8 years as required by Indian tax and accounting law (GST / Income-tax)
• Business KYC documents — kept for up to 5 years to meet KYC / fraud-prevention obligations, then deleted
• Chat messages already delivered remain visible to the other business, with your name replaced by "Deleted user"

Before you delete

Finish or cancel active bookings and withdraw any wallet balance — the app will tell you if anything is pending.